Hilton Garden Inn New Orleans French Quarter/CBD

I had read several rating before booking this room and wasn’t sure whether I would be disappointed or not. I was in a time crunch for a room and decided to book the room and take my chances. I was in no way disappointed. The staff was wonderful, the breakfast was delicious, the restaurant across the street served hot pho soup, the room was very cool and spacious and my husband and I heard no noise at night other than the occasional guest walking up and down the hallway. It was worth every penny!!!!!!

Wasn't sure what to expect as the price seemed too good to be true based on location, a short walk to the French Quarter - but the hotel was a nice surprise: big rooms, clean (despite not being a fan of old carpeted hotel room floors!), comfy bed and helpful staff - Booking.com had miscommunicated our stay dates and we showed up to the hotel without them expecting us and charged for a room we had not been in the city for a few days back. Thankfully they quickly and without issue managed to rebook us and reimburse us for the previous charge. Close enough to walk everywhere and stop by for AC to cool down from the hot weather! Parking was also easy, safe street for street parking - free after 7:30 and on Sundays, so costs were low and worry free. Early Bird parking nearby for $9 for an entire day for the Saturday.

Everything went well. The hotel and my room/bathroom were immaculate. My room was situated where I had no direct neighbors so it was very quiet. The room was larger than I expected. It was a nice touch that the tv screen had a welcome message for me. The refrigerator, microwave, and coffee maker were in perfect running order. The king bed was very comfortable. Staff was pleasant and helpful. I arrived to the hotel prior to 10 a.m. and was informed that my room was ready. I was just expecting to have the front desk hold my luggage, so it was wonderful that I had early access to my room. I liked that no one could access the upper floors unless they had a room card. Breakfast was included in my rate. The breakfast area was immaculate, the food was fresh and delicious, and the presentation was excellent.

Ursula was serving us every morning w/ her brightest smile. She took very good care of us. People like her is the reason why I feel in love w/ NOLA. Thank you, Ursula, we are already missing you every morning😘😁

Room was excellent. My concern was I had a “do not disturb” sign on my door because I didn’t want anyone entering my room - the sign was ignored and the room was serviced. I told reception and that did resolve the issue.